Berkshire Receptionists Blog

When you weigh all the benefits a skilled virtual receptionist brings to your business, and all the time they save you and your staff—we certainly

A virtual receptionist is an extension of your team that acts as the voice of your business. Typical responsibilities include fielding calls, taking messages, making

Nearly 90% of customers report that the experience a business provides is just as important as the products or services they offer, according to Salesforce’s

Due to the changing business landscape—with rising inflation, increased competition, and developing global economic conditions—small businesses continue to cut costs to navigate and adjust through

While they may not be physically present in your office, a virtual receptionist can do many of the same duties as an in-house receptionist. Like

It’s difficult to imagine an industry or scenario where excellent customer service is not a priority. Whether someone is visiting a medical practice, checking in

Within any medical practice, the most important concern is patient care. From the moment a new or returning patient calls, they expect to be greeted

Every virtual receptionist business operates differently. In general, modern businesses benefit from hiring a virtual receptionist, because—first and foremost—they provide an affordable and effective alternative

In today’s day and age, customers expect a higher level of customer service than ever before. In fact, 63% of consumers expect companies to understand

As a thriving small business owner, you handle a lot. In fact, a recent study by Inc. found that the majority of small business owners