Berkshire Receptionists Blog

The difference between a virtual receptionist and a live receptionist can be quickly highlighted with two of many aspects: A live receptionist is someone who

From cost savings to an improved customer experience, adopting a virtual receptionist service offers many advantages! Aside from those high-level items, here are some additional

As a thriving small business owner, you handle a lot. In fact, a recent study by Inc. found that the majority of small business owners

In today’s day and age, customers expect a higher level of customer service than ever before. In fact, 63% of consumers expect companies to understand

Every virtual receptionist business operates differently. Some businesses, like Berkshire Receptionists, offer extensive services, while others are merely there to answer the phone. Our teams

Within any medical practice, the most important concern is patient care. From the moment a new or returning patient calls, they expect to be greeted

It’s difficult to imagine an industry or scenario where excellent customer service is not a priority. Whether someone is visiting a medical practice, checking in

While they may not be physically present in your office, a virtual receptionist can do many of the same duties as an in-house receptionist. Like

Over the past year, small businesses have cut costs to deal with rising inflation rates. According to one Forbes article, 57% of small businesses reduced

Nearly 90% of customers report that the experience a business provides is just as important as the products or services they offer, according to Salesforce’s