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From cost savings to an improved customer experience, adopting a virtual receptionist service offers many advantages! Aside from those high-level items, here are some additional noteworthy benefits of virtual receptionist services:

How Does a Virtual Receptionist Work?

All remote receptionist businesses function differently, but here is how we handle business at Berkshire. Using our state-of-the-art proprietary technology, our teams of highly-qualified live receptionists handle your inbound customer communications including: 

Our receptionists are trained to act as an extension of your business and work hard to provide an excellent experience for your callers. Our integration with your business is so seamless, your customers will assume they are speaking with an in-house receptionist. 

Additionally, every live receptionist we hire receives industry-specific training. This enables us to ensure that our people have the skills and know-how needed to effectively interact with your customers. From medical practices to nonprofit organizations, our experienced team can serve any industry. Here are just a few of our current clients. 

Ultimately, we understand how important it is to make a good first impression. With that in mind, our receptionists are equipped with the training and the tools  they need to make every interaction exceptional—and at a fraction of the cost of an in-house receptionist to boot!

Are Virtual Receptionists Worth It?

In general, yes choosing to work with a remote receptionist service is worthwhile. However, the success of your partnership depends entirely on the quality of the receptionist provider. Here’s what you should expect from a quality partner. 

Whether you are looking for a live receptionist for a small business or an even smaller start-up, Berkshire Receptionists has a solution for you. If you’re ready to boost your customer communication, get started with us today!

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