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Bilingual Virtual Receptionists

Hablamos Inglés y Español!

Great customer service is all about showing customers that you care and exceeding their expectations. To accomplish this, businesses must find ways to create positive, meaningful, and personalized customer experiences. Great communication is key, and this starts with speaking to customers in their preferred language.

With more than 41 million speakers in the United States, Spanish is the second most spoken language and one of the fastest growing. What better way to show this huge market that you value their business than to have Spanish-speaking receptionists answer their calls?

Berkshire Receptionists provides trained, professional virtual receptionists who are fluent in both English and Spanish, allowing you to impress everyone who contacts your business and expand your customer base.

Bilingual Virtual Receptionists

Improve Your Customer Experience With Bilingual Virtual Receptionists

24/7/365 Coverage

Oftentimes the most important calls come in during non-business hours. Our bilingual virtual receptionists are available 24/7, ensuring these calls don’t slip through the cracks.

Omnichannel Support

Our bilingual virtual receptionists can assist callers via phone and text message, and monitor your emails and alert you when an important message comes in.

Seamless Live Call Transfers

Our virtual receptionists can transfer calls during office hours and take messages when you are not available. Just like an in-house receptionist but for a fraction of the cost!

Appointment Scheduling

Our receptionists communicate with customers in English and Spanish to schedule, modify, and cancel appointments in real-time.

ATSI Award 17 Years in a Roll

How can bilingual virtual receptionists benefit your business?

From cost savings to better customer experiences, our bilingual virtual receptionists offer no shortage of benefits for businesses of all sizes and types.  

Speaking with customers in their preferred language not only makes them feel valued, but it results in fewer missed appointments and miscommunications.

Partnering with our English and Spanish-speaking virtual receptionists is like gaining a new bilingual team member, without having to pay for training, equipment, sick days, and more.

Partnering with a bilingual answering service allows you to serve an entirely new demographic of Spanish-speaking customers and expand your client roster.

Although Spanish is the second most spoken language in the U.S., many companies have been slow to offer bilingual support. Impress your Spanish-speaking callers with a bilingual virtual receptionist.

Virtual Receptionists

Start growing your customer base with bilingual virtual receptionists today!

21-Day Money-Back Guarantee

If your business can benefit from representatives who are fluent in English and Spanish, call us at (800) 777-9160 today!

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