Berkshire Receptionists Blog

While they may not be physically present in your office, a virtual receptionist can do many of the same duties as an in-house receptionist. Like

It’s difficult to imagine an industry or scenario where excellent customer service is not a priority. Whether someone is visiting a medical practice, checking in

Within any medical practice, the most important concern is patient care. From the moment a new or returning patient calls, they expect to be greeted

Every virtual receptionist business operates differently. In general, modern businesses benefit from hiring a virtual receptionist, because—first and foremost—they provide an affordable and effective alternative

In today’s day and age, customers expect a higher level of customer service than ever before. In fact, 63% of consumers expect companies to understand

As a thriving small business owner, you handle a lot. In fact, a recent study by Inc. found that the majority of small business owners

From cost savings to an improved customer experience, adopting a virtual receptionist service offers many advantages! Compared to traditional front desk workers, virtual receptionists have

The difference between a virtual receptionist and a live receptionist can be quickly highlighted with just two of the many aspects: Who pays them—considering the