Berkshire Receptionists Blog

Virtual Receptionist

What Is White Glove Service?

The phrase “white glove service” once referred to an old-fashioned standard of care, one where the person delivering the service wore white gloves to show cleanliness and precision. But the modern meaning has evolved. Today, white glove service is less about appearance and more about intentionality. It’s a way of handling interactions with care, consistency, and attention to detail that feels tailored, not transactional.

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Virtual Receptionist

Why a Virtual Receptionist Is the Smartest Investment for Your Business

For many businesses, a virtual receptionist is seen as a simple solution for handling phone calls. But the actual value of a virtual receptionist extends far beyond message-taking. They can be a brand ambassador, a sales enabler, and a key player in shaping customer perception. They don’t just ensure you never miss a call; they influence first impressions, workplace efficiency, and even long-term customer loyalty.

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Image: receptionist filling out paperwork
Virtual Receptionist

What Makes a Great Virtual Receptionist in Finance?

It’s no secret that it is essential for businesses operating in the financial industry to provide exceptional service while maintaining the highest standards of professionalism. Of course that can be difficult while having a full plate of clients that demand a certain amount of your time. That’s where virtual receptionists come in.

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